Contact information
Contact Us
We're a small team. A real person reads every message.
support@dipperwater.com
We reply within 1 business day, usually much sooner.
Business name
Dipper Water Co.
South Elgin, Illinois 60177
United States
What to email us about
- Order status or tracking — have your order number handy
- Returns and warranty claims — see our Return & Refund Policy
- Installation help — send a photo of your under-sink setup and we'll tell you what you need
- "Will this work on my water?" — send us your municipal water quality report and we'll read it with you
- Subscription changes — pause, reschedule, or cancel, no hassle
Hours
Monday–Friday, 9am–5pm Central Time. Messages sent evenings and weekends get answered the next business day.